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Warehouse reference

Warehouse Statuses

Reference each warehouse shipment status, what it means operationally, and the common events that trigger it.

25 steps Direct app entry available

In Bound

Warehouse is expecting the shipment, but it has not arrived yet.

  1. Triggered when a shipment is created as inbound from receiving or manual entry.
  2. Triggered from quote conversion and tracking or booking sync paths.
  3. Triggered by API create default behavior and new shipment messages received from TMS or Scope.

Received

Shipment has arrived at the warehouse and is in processing, but is not yet available for pickup.

  1. Typical examples include staging or unloading bay work, pending piece-count verification, and missing operational details still being captured.
  2. Triggered when inbound is checked in during receiving.
  3. Triggered after selected manual-entry completion paths.
  4. Triggered when a hold is released in flows where the current implementation sets status back to received.

Available

Shipment is ready to depart the warehouse.

  1. Triggered by selecting Make Available in receiving.
  2. Triggered when a hold is released in flows where the current implementation sets status back to available.
  3. Triggered by pick-pack completion in the ready-for-pickup flow.
  4. Can transition into consolidating workflows.

Consolidating

Shipment is actively being processed in consolidation workflows.

  1. Triggered when available freight enters consolidation work.
  2. Can transition to awaiting pickup during consolidate when a pickup trucker is set and Make Available is chosen.
  3. Can transition to departed when consolidation fully consumes the shipment.

On Hold

Shipment is on hold for an exception or task and is not ready to depart.

  1. Triggered when a hold is created from shipment detail.
  2. Triggered when a hold is created during receiving.

Awaiting Pickup

A pickup order has been issued for the shipment.

  1. Triggered by Scope event updates.
  2. Triggered when a pickup trucker is set and Make Available is chosen during consolidate.

Dispatched

Shipment was dispatched by the warehouse.

  1. Triggered when dispatch is confirmed from shipment detail.
  2. Dispatch confirmation requires the shipment to currently be available.

Departed

Shipment is no longer in the warehouse.

  1. Triggered by checkout completion from available, dispatched, or pending_pickup when there are no active holds or tasks.
  2. Triggered when consolidation fully consumes a source shipment.

Flow notes

  1. The common forward flow is In Bound -> Received -> Available -> (Consolidating or Awaiting Pickup) -> Departed.
  2. On Hold is a temporary exception state that can return shipments to Received or Available based on the active flow.
  3. Dispatched is a pre-departure outbound confirmation state that requires the shipment to currently be Available.